Shipping Policy

At JPC Jewels, we’re committed to delivering your handcrafted jewelry safely and swiftly—whether you’re in India or across the globe.

🚚 Domestic Shipping (India)

  • Shipping is FREE for all orders within India.
  • Ready for Dispatch items are shipped within 2 working days.
  • Made-to-order pieces may take 2 to 30 working days, depending on the intricacy of the design and production schedule.

All domestic orders are insured during transit for peace of mind.

🌍 International Shipping (USA, UK & Select European Countries)

 

We proudly ship our handcrafted jewelry to customers in:

  • United States
  • United Kingdom
  • Germany, France, Italy, Netherlands (and select other European countries)

     

🔄 International Shipping Timelines:

 

  • Ready for Dispatch items are shipped within 2-3 working days.
  • Made-to-order items may take 7 to 30 working days to prepare, based on design and volume.

International delivery may take 5 to 15 business days after dispatch, depending on customs clearance and local courier operations.

Note: Customers are responsible for any import duties, customs charges, or taxes levied by their country’s regulations.

📦 Delivery Process

 

To ensure a smooth delivery, please provide the correct recipient name, full address, landmark, pin/ZIP code, and active contact number.

Upon delivery, the recipient may be asked to present one of the following ID proofs:

  • Passport
  • PAN Card
  • Driver’s License
  • Voter ID
  • Aadhaar Card (India only)

If the package appears tampered, do not accept it. Kindly inform us immediately at [email protected] with photos or videos.

If the recipient is unavailable, our courier partner will attempt delivery up to 3 times. If still unsuccessful, the item will be returned to us.

🏠 Change of Delivery Address

 

If your order hasn’t been dispatched yet, you can request a change of address by emailing us at [email protected] as soon as possible.

🔐 Insurance

 

All orders—domestic and international—are covered by transit insurance until delivery.
For domestic purchases above ₹25,000, we also offer one-year insurance covering fire, theft, burglary, and similar risks, in alignment with our insurance partner’s terms.

For questions or support related to shipping, feel free to email us at [email protected].
We’re always here to help.